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  Manual

General description
User administration
Creating users
Editing, locking and unlocking users
Deleting users
Personalizing the software
Charging & credit
Establishing a remote maintenance connection
File transfer
Terminating the remote maintenance
Connection protocol

 
     
You can create as many users as you wish. A distinction is made between standard and administrative users. Only users with administrator rights can create new users and edit, delete, block, or unblock existing ones. User administration is started via the "User" item in the "Maintenance" menu in the support module. (Fig. 2)
     
 

(Fig. 2)
 
     
  The "User maintenance" dialog appears. (Fig. 3) The list shows all available users. The red user symbol (Fig. 4) signals administrator rights. A standard user is displayed with a blue user symbol (Fig. 5). Blocked users can be recognized by a red "blocked" symbol. (Fig. 6)  
     
 

(Fig. 3)
 
     
 

(Fig. 4)
 
     
 

(Fig. 5)
 
     
 

(Fig. 6)
 
   


You can test EasyRemoteSupport now directly! Simply follow the demo instructions.


Interested?
Then go on reading here:
Advantages of a remote maintenance
Security of the software
Test it for free
Prices
Manual